LayTec Customer Support (LCS) takes care of the initial installation of your new LayTec tool, provides support during the warranty period and is available for follow-up visits, training or consultations.

In general we offer the following services:

• system re-installation, relocation and integration
• on-site re-calibration
• on-site maintenance and repair
• email and telephone support
• user training for groups or individuals
• installation training
• training for data evaluation, interpretation and analysis

For price quotations please contact sales(at)laytec.de 

… you can browse the FAQ
… submit an online support request
… send us an email: support(at)laytec.de or a fax: +49 30 39 800 80 80
… or contact us directly by phone: +49 30 39 800 80 46
Our customer service in Germany is available on weekdays from 9:00 to 17:00 (Central European Time).

Alternatively you can contact our local service partners in your region.

As a registered customer you can use our download and upload areas. If you don't have a user ID yet, please email to support(at)laytec.de and provide your name, company and serial number of the LayTec product(s) you use. You will receive the UID and password as soon as possible.